Privacy Policy

When you place an order or contact us, we collect the information you provide - your name, email address, delivery address, and payment details. Payment details are handled securely by our payment provider and are never stored on our systems.

We may also collect basic browsing data such as pages visited and time spent on site, to help us understand how people use our website.

We use your information to process and fulfil your order, send you order confirmations and shipping updates, and respond to any queries you contact us about.

If you've opted in, we may occasionally send you updates about new products or offers. You can unsubscribe at any time using the link in any email we send.

We only share your data with third parties where necessary to fulfil your order or run our business. This includes our payment provider (Shopify Payments / Stripe), our courier for delivery, and email marketing tools if you've opted in.

We do not sell, rent, or share your personal data with any other companies for marketing purposes.

Our website uses cookies — small files stored on your device — to keep your shopping basket working, understand how visitors use the site, and (if you've agreed) show relevant advertising.

You can manage cookie preferences in your browser settings at any time. Disabling cookies may affect some website functionality such as the shopping basket.

Your data is stored securely on Shopify's platform, which is certified to PCI DSS Level 1 — the highest level of payment security certification available. All data is transmitted over encrypted HTTPS connections.

We only retain your personal data for as long as is necessary to fulfil your order and meet our legal obligations.

Under UK GDPR you have the right to access the personal data we hold about you, request its correction or deletion, object to how we use it, and withdraw any consent you've given at any time.

To exercise any of these rights, please contact us using the details below. We'll respond within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always show when it was last revised.

Continued use of our website following any changes constitutes your acceptance of the updated policy.