The Impossible Floating Tap Company

Assembly and Installation Guide

Everything you need to get your feature up and running

⚠️
Measure first, dig second.Walk the cable route from where you want the feature to your nearest outdoor power socket before you touch a spade. The cable is a fixed length — confirm it reaches before the container is in the ground.
Level is everything.The Spring must sit completely level or the water column will lean and the illusion will look wrong. An unlevel feature is the most common reason customers contact us.
What's in the box
  • The Spring tap and tube assembly with flow valve attachment
  • Integrated pump container with 1400LPH low-noise pump
  • Pre-fitted cable with watertight side-exit seal (5-year guarantee)
  • Mini spirit level
Tools you'll need
  • Spade
  • Something flat and rigid — a ruler, timber offcut, or any straight edge
  • Mini spirit level (included)
  • Small flathead screwdriver
  • Spanner or adjustable wrench (for the tube fitting nut)
  • Garden trowel or flat blade for cable trench
  • Water source
Installation steps

Pick a location with access to a mains outdoor power socket. Before anything else, lay the cable along your planned route and confirm it reaches comfortably with a little slack to spare. Plan your cable trench route — along a fence line, through a border, or under gravel all work well.

Only once you are confident the cable reaches should you mark your hole position.

The hole needs to be exactly 300mm deep x 300mm wide. Dig cleanly and keep the sides as vertical as possible — the container needs to sit snugly without rocking. Set the soil aside neatly as you will use some of it to backfill around the container once it is in.

Lower the container into the hole. The top of the container should sit slightly above ground level — approximately 10-15mm proud of the surface. This keeps water from running in during rain and makes the finished feature look intentional rather than sunken.

Do not bury the container flush with the ground.

Place your ruler, a length of timber, or any straight flat object across the top of the container resting on the rim on both sides. Place the mini spirit level on top of the flat object. This gives you an accurate read across the full diameter rather than just one point on the rim.

Adjust the container by adding or removing small amounts of soil underneath until the bubble sits perfectly centred. Check in two directions — front to back and side to side. Pack soil firmly around the outside to hold it in position, then check level again after packing.

Do not proceed until the container is completely level.

The cable exits from the side of the container through a watertight seal — this seal carries a 5-year guarantee and must never be cut or interfered with. The cable is armoured but armoured does not mean indestructible — treat the route as permanent and avoid:

Areas you are likely to dig in future — borders, vegetable beds, replanting zones
High foot traffic routes where repeated compression could cause wear over time
Anywhere a future fence post, stake or support might be driven into the ground

For grass or soil — push a flat spade into the ground along your route to create a narrow slot 50-80mm deep. Lay the cable in and press the turf back over it. Leaves virtually no trace.

For gravel — move the gravel aside, lay the cable beneath, and replace the gravel over the top.

Leave a small loop of slack cable near the container before it enters the trench — this prevents tension on the watertight seal.

📸 Take a photo of the cable route before burying it. You will thank yourself the next time you reach for a spade.

The flow valve attachment is fitted to the bottom end of the tube. Connect this end to the pump outlet inside the container. Hand tighten the nut firmly, then use your spanner or adjustable wrench to pinch it approximately a quarter turn further. Secure but not overtightened.

🔧 Hand tight plus a quarter turn with the spanner is enough. Overtightening can damage the fitting.

Take the tap and fit it onto the top end of the tube — this is the end with the small holes drilled into it. Apply gentle downward pressure to ensure a correct and secure fit.

For the best stability, align the tap so it sits directly inline with the pump below — this keeps the assembly balanced and the water column straight.

💡 Looking down from above, the spout of the tap and the pump outlet below should point in the same direction for maximum stability.

Fill the container with clean water to approximately 20mm below the brim. This leaves enough headroom to prevent splashout during normal operation while keeping the pump fully submerged.

Do not overfill — water above the brim will cause spillage into the surrounding ground.

Dry your hands thoroughly. Connect the cable to your outdoor power socket. The pump will start immediately and water will begin flowing. Check for:

The flow rate is controlled by the adjuster screw on the flow valve — the component fitted to the bottom of the tube where it connects to the pump. Turn clockwise to reduce flow, anticlockwise to increase. Make small adjustments and allow a few seconds to settle between each turn.

If the water column leans to one side, the container is not fully level. Unplug, adjust with the spirit level, and retry.

A clean column of water with no splashing outside the container
The tap sitting level and centred above the water
No pooling around the outside of the container
⚙️ Getting the flow rate right is the finishing touch that makes the feature look its best. It only takes a minute and is worth doing properly.

Still need help?

Get in touch and we'll walk you through it personally.

Get in Touch →
This guide applies to
The ClassicThe StationThe Wheel
Installation steps

Decide where you want the feature to sit, either in the Fire Bucket or in a barrel, planter, trough, pond or any container of your choosing. If you planned ahead, refer to your design.

The surface your container sits on must be completely level. For ponds, place a flat level platform on the pond bed for the pump to stand on rather than sitting it directly on the uneven bottom.

Use the included mini spirit level and a ruler or straight edge laid flat across the rim of the container or the platform to check level. Adjust until the bubble is centred - check in both directions.

Do not skip the levelling step. An uneven pump is the most common cause of a leaning water column.

Take the tube - the flow valve attachment is fitted to the bottom end. Connect this end to the pump outlet. Hand tighten the nut firmly, then use your spanner or adjustable wrench to pinch it approximately a quarter turn further. You want it secure but not overtightened.

🔧 Hand tight plus a quarter turn with the spanner is enough. Overtightening can damage the fitting or pump.

Wet both the suction pads on the underside of the pump and the surface of the tile. Press the pump down firmly onto the tile or surface,, ensuring all suction pads are fully engaged. A wet surface creates a much stronger bond.

Lower the pump and tile carefully into your container or onto your pond platform. Once submerged, allow a few moments for any air bubbles trapped around the pump to escape before moving on. Trapped air can affect pump performance.

💧 Tilt the pump gently from side to side to help any stubborn air bubbles escape.

Take the tap and fit it onto the top end of the tube - this is the end with the small holes drilled into it. Apply gentle downward pressure to ensure a correct and secure fit. Do not force it.

For the best stability, align the tap so it sits directly inline with the pump below - this keeps the whole assembly balanced and the water column straight.

💡 Looking down from above, the spout of the tap and the pump outlet below should point in the same direction for maximum stability.

Dry your hands thoroughly. Plug the pump into your power socket and switch on.

Water will begin flowing immediately. Watch the column for a moment - if it is splashing outside the container or looks weak, you need to adjust the flow rate.

The flow rate is controlled by the adjuster screw on the flow valve - the component fitted to the bottom of the tube where it connects to the pump. Turn the screw clockwise to reduce flow, anticlockwise to increase it. Make small adjustments and give the column a few seconds to settle between each turn.

Aim for a clean, smooth column of water that falls neatly back into the container. But really it's up to you!

Getting the flow rate right to your liking is the finishing touch that makes the feature look its best. It only takes a minute and is worth doing properly.

Still need help?

Get in touch and we'll walk you through it personally.

Get in Touch →
Keep it running perfectly

Ongoing Care Guide

A little regular care keeps your feature looking and running at its best year round.

💡 Most care tips apply to all products. Select your feature below for specific guidance.
💧
Top up the water regularlyParticularly in warm weather when evaporation increases. Keep the level at around 20mm below the brim.
🧽
Clean the filter spongeAt least once a month remove the filter sponge from the pump and rinse it until the water runs clear.
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Winter careIn prolonged sub zero freezing temperatures, unplug the pump and bring it inside or syphon the water from the container and cover with frost netting. The brass and copper assembly can remain outdoors.
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Uneven water columnIf the water column becomes uneven, or spatters, check the tap and tube for debris and recheck the flow rate using the adjuster screw on the flow valve before assuming a levelling issue.
🔌
Cable routeAvoid digging anywhere near your buried cable route. If you marked it or photographed it at installation, refer to that now.
💧
Top up the water in your containerEvaporation is faster in warm weather. Check the level regularly and top up as needed.
🧽
Clean the pump filterAt least once a month remove the filter sponge and rinse it under a tap or in fish safe un-chlorinated water, until the water runs clear.
❄️
Winter careIn prolonged sub zero freezing temperatures, unplug the pump, pump the water out of the container and cover the feature with frost netting.
⚙️
Uneven water columnIf the column becomes uneven, recheck the flow rate using the adjuster screw on the flow valve before assuming a levelling issue.
💧
Top up the water in your containerEvaporation is faster in warm weather. Check the level regularly and top up as needed.

Something not right?

Get in touch and we'll help you sort it — we know these features inside out.

Get in Touch →